Last updated: August 3, 2026
Purchases of Synapse MCP subscriptions are processed by Paddle.com Market Limited (“Paddle”), who acts as Merchant of Record. Your purchase contract is with Paddle. This Refund Policy matches Paddle’s Buyer Terms and Paddle’s Refund Policy.
14-day refund window. You may request a full refund within 14 days of your purchase. Contact [email protected] or request a refund through Paddle using the link in your purchase confirmation email, or at paddle.net.
If you are not satisfied with Synapse MCP for any reason, contact us or Paddle within 14 days of your purchase for a full refund. We do not impose additional restrictions or exceptions beyond those in Paddle’s Buyer Terms and Refund Policy.
Where local consumer protection laws grant you additional or non-waivable rights (including statutory withdrawal rights), those rights apply. Nothing in this policy limits your mandatory consumer rights.
If eligible, refunds are processed to your original payment method where possible and within 14 days of approval. It may take several business days for the refund to appear on your statement.
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period, and you will not be charged again after that. You can cancel through your account dashboard, the buyer portal link in your subscription confirmation email, or by contacting [email protected].
Myelix Labs Limited
Email: [email protected]
Web: myelixlabs.com